Terms and Conditions

Effective Date: 30 August 2025
These Terms of Service (“Terms”) govern your use of consulting services provided by BidWise Consulting SA, a division of Voodoo Media LLC (“we”, “us”, “our”).
By engaging our services, you (“the client”) agree to be bound by these Terms.

1. Scope of Services

BidWise Consulting SA offers tender consulting and related business advisory services, including but not limited to:

• Tender documentation guidance

• CSD, CIPC and COIDA support

• B-BBEE positioning advice

• Business registration assistance

• Strategic mentorship and procurement-related consulting
  

The scope of each engagement will be defined in writing via email, proposal, or agreement. All services are provided by independent contractors on a contractual basis, operating remotely under the direction of BidWise Consulting SA.

2. No Legal or Tax Advice

We do not provide legal, tax, or financial advice. All services are advisory in nature and any final decisions rest solely with the client.

3. Client Responsibilities

You agree to:

• Provide accurate and complete information necessary for us to deliver services

• Respond in a timely manner to requests

• Make payments as agreed

• Review and approve deliverables where required
  

Failure to cooperate or provide timely input may delay or compromise outcomes.

4. Fees & Payment

• Fees will be agreed upon in writing prior to commencement of services.

• Unless otherwise stated, payment terms are due upon receipt. Late payments may attract penalties or result in paused service delivery.

• Transaction Logging: All financial transactions between us and the client, including invoices, payments, and VAT-related data (e.g., VAT numbers provided during payment), are logged and retained for compliance with South African Revenue Service (SARS) and U.S. Internal Revenue Service (IRS) regulations, as well as for dispute resolution. These records are stored securely and handled in accordance with our confidentiality obligations.

• Refund Policy: Refunds are available only if services have not commenced and are requested in writing within 7 days of payment. No refunds will be issued for services in progress or completed, except at our sole discretion.

5. Confidentiality

All information shared with us will be kept confidential and used solely to provide services. We may share information with trusted associates or consultants only when necessary and under confidentiality obligations.

6. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages, including loss of profits or opportunity, arising from the use of our services.
Our total liability is limited to the fees paid by the client for the specific service in question.

7. Intellectual Property

All templates, tools, and documents we provide are our intellectual property unless otherwise agreed. You may use them for your business purposes but may not resell or redistribute them without permission.

8. Termination

Either party may terminate an engagement in writing. Services rendered up to the termination date will be invoiced accordingly.

9. Force Majeure

Neither party shall be liable for delays or failure to perform due to causes beyond their reasonable control, including but not limited to natural disasters, internet outages, or government actions. We will resume services as soon as practicable.

10. Governing Law

These Terms are governed by the laws of Wyoming, USA, without regard to its conflict of law principles. If services are rendered to clients in South Africa, local consumer protection and business laws may apply to certain aspects of the engagement.

11. VAT Compliance and Customer Obligations

• VAT Registration Verification: As a foreign supplier exempt from South African VAT under the 2025 B2B VAT exclusion (effective April 1, 2025), we rely on clients to provide accurate VAT numbers to qualify for this exemption. Clients must be VAT-registered South African businesses to receive VAT-exempt services.

• Accurate VAT Input: Clients are required to provide a valid VAT number during payment or onboarding via our Payment Links or Checkout process. This number must correspond to the client’s registered business entity as recognized by the South African Revenue Service (SARS).

• Misrepresentation Liability: Clients warrant that any VAT number provided is accurate and belongs to their registered business. If a VAT number is invalid, deregistered, or belongs to another entity, the client is responsible for any resulting VAT liability, including back taxes, penalties, or interest imposed by SARS. We reserve the right to charge VAT (15%) on all South African supplies and seek reimbursement from the client if the exemption is lost due to misrepresentation.

• Verification Rights: We may verify the provided VAT number against SARS records or third-party services (e.g., Vatlayer) and retain proof of validation for audit purposes. Clients must cooperate with such verification requests.

• Indemnification: Clients agree to indemnify us against any claims, losses, or liabilities arising from the provision of an inaccurate or unauthorized VAT number, including SARS audits or reassessments of our VAT status.

12. Dispute Resolution

In the event of a dispute, the parties agree to attempt resolution through good-faith negotiation within 30 days. If unresolved, disputes may be submitted to mediation before resorting to litigation under the Governing Law. Each party shall bear its own costs unless otherwise agreed.

13. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available upon request or on our website (if applicable). Continued use of our services after changes constitutes acceptance.

Contact Information

• Client Support

• Email: Click

• BidWise Consulting SA (a division of Voodoo Media LLC)